Medical Administrator - Austin Peay State University
Healthcare and Fitness

Medical Administrator

810 Hours
Beginner
English

The Medical Administrator program, offered by our accredited school partners, is designed to prepare students to function as professionals in multiple healthcare settings. Medical administrators with a non-clinical background perform various administrative tasks including assisting with the administration of and preparation of patient records for billing and recording purposes. Job opportunities are prevalent with physician’s offices, clinics, chiropractor’s offices, hospitals and outpatient facilities. The purpose of the Clinical Medical Administrator program is to prepare students to become health professionals capable of performing all the functions related to the administrative aspects of a medical office, including billing, coding, and electronic health records duties. This program covers the following key areas and topics:

Gather/review essential patient information
Verify required documentation before patient information is released
Prevent fraud/abuse by auditing billing
Assign codes for diagnoses and procedures
Submit claims for reimbursement
Coach healthcare providers to achieve optimal reimbursement
Review and answer practice correspondence
Operate computer systems to accomplish office tasks
Answer calls, schedule appointments, greet patients and maintain files
Update and maintain patient and other practice-specific information
Coordinate operation reports such as time and attendance
Audit patient records for compliance
Abstract clinical information for reports
Perform basic coding to submit reimbursement claims
Process Release of Information (ROI) requests for medical records
Review patient records to ensure completion and accuracy
Collect patient demographic and insurance information

Enroll through one of our accredited university or college partners today!

Module 1: Medical Terminology
• Word Structure
• Prefix, Root Word, and Suffix
• Organization of the Body
• Diagnostic Testing and Radiology

Module 2: Anatomy & Physiology
• Anatomy and Physiology Basics
• Musculoskeletal, Integumentary, and Respiratory Systems
• Digestive, Reproductive, and Urinary Systems
• Blood and the Cardiovascular System
• Lymphatic, Immune, and Endocrine Systems
• Nervous and Sensory Systems

Module 3: Medical Administrative Assistant
• The History Of Medicine And Healthcare
• Medical Assisting Today
• Medical Law And Ethics
• Interpersonal Communication
• Written Communication
• Telephone Procedures
• Front Desk Reception
• Patient Scheduling
• Medical Records Management
• Electronic Medical Records
• Computers In The Medical Office
• Equipment, Maintenance, And Supply Inventory
• Office Policies And Procedures
• Handling Emergencies In The Medical Office
• Payroll, Accounts Payable, And Banking Procedures
• Managing The Medical Office
• Competing In The Job Market

Module 4: Electronic Health Records
• Healthcare Information and Systems
• Administrative Medical Assisting
• An Introduction to Medical Record Software
• Using Medical Record Software
• Using the EHR

Module 5: Medical Coding: CPT
• Integumentary, Musculoskeletal, Respiratory Systems
• Cardiovascular, Digestive, Endocrine, Nervous Systems
• Anesthesia, Pathology, Radiology
• Evaluation Management, Medicine, HCPCS Modifiers

Module 6: Medical Coding: ICD-10
• Structure
• General Guidelines
• Chapter Guidelines Part I
• Chapter Guidelines Part II
• Practice Scenarios

Module 7: Medical Billing and Reimbursement
• Billing and Reimbursement
• Health Insurance Basics
• Claims
• Accounts, Collections, and Banking

Upon successful completion of this program students will be prepared to sit for the National Health Career Association (NHA) national certification examinations for a Billing and Coding Specialists (CBCS), Medical Administrative Assistant (CMAA), and Certified Electronic Health Records Specialists (CEHRS).
Each state may have additional licensing requirements, be sure to research your states requirements for employment by visiting your states occupation board.

6 Reasons to Complete Your Training With Us

Flexibility
With our programs, you can learn and study at your own pace with access 24/7/365 for the duration of your program. This means you can learn on your own terms and work around your own schedule.
Support
Our online training comes with access to real, live support personnel that will help you through every step from our admissions adviser who will assist you with selecting the right training for you, to our student adviser who will be there with you during your entire training journey.
Relevancy
We have tailored our programs to provide comprehensive training in the technical and soft skills employers are looking for. With direct input and feedback from industry leaders and hiring managers, our program aligns with exactly what you need to successfully enter the workforce.
Certification
Our career training not only gives you the knowledge you need but preparation for the certification exams relevant to your desired career path. If you are pursuing an exciting new career in a field with a national certification, our program will both prepare you to sit for the exam but will often include a voucher for the exam cost.
Simulations and Case Studies
Our training programs have been developed with real learners and professionals in mind, so our programs incorporate real-world case studies and virtual simulations that will provide examples and interactions with real-life situations you may encounter during your career. These allow you to learn by experience with circumstances similar to what will be your daily responsibilities on the job.
Engaging and Interactive
Our training curriculum was developed with you in mind, looking at modern day learners and their needs. Our curriculum contains a mix of formats including reading, listening, watching, and interacting that will immerse you into a fun and engaging learning experience you will not only enjoy but not want to end.

Program Description



The Medical Administrator program, offered by our accredited school partners, is designed to prepare students to function as professionals in multiple healthcare settings. Medical administrators with a non-clinical background perform various administrative tasks including assisting with the administration of and preparation of patient records for billing and recording purposes. Job opportunities are prevalent with physician’s offices, clinics, chiropractor’s offices, hospitals and outpatient facilities. The purpose of the Clinical Medical Administrator program is to prepare students to become health professionals capable of performing all the functions related to the administrative aspects of a medical office, including billing, coding, and electronic health records duties. This program covers the following key areas and topics:

Gather/review essential patient information
Verify required documentation before patient information is released
Prevent fraud/abuse by auditing billing
Assign codes for diagnoses and procedures
Submit claims for reimbursement
Coach healthcare providers to achieve optimal reimbursement
Review and answer practice correspondence
Operate computer systems to accomplish office tasks
Answer calls, schedule appointments, greet patients and maintain files
Update and maintain patient and other practice-specific information
Coordinate operation reports such as time and attendance
Audit patient records for compliance
Abstract clinical information for reports
Perform basic coding to submit reimbursement claims
Process Release of Information (ROI) requests for medical records
Review patient records to ensure completion and accuracy
Collect patient demographic and insurance information

Enroll through one of our accredited university or college partners today!

FAQ

To request more information, you can contact us via online chat, our website contact form, or toll free at 1-855-201-6910.

Online courses are accessible 24/7/365 and self-paced, allowing you to progress at your own pace on your own schedule. They can be taken from anywhere in the world from the comfort of your own home. Classroom courses have a set schedule of the days and times the courses will be held, and you must attend during those specific times.

Find out if online learning is right for you by contacting our team of registration advisers. Our team is available to answer any of your questions about taking an online course before you commit to enrolling. We will walk you through what to expect to ensure you are making the right decision. You can contact a registration adviser today via online chat, our website contact form, or toll free at 1-855-201-6910.

No, you are not required to have a diploma or higher education degree to enroll in an online course. However, some occupations may require minimum educational thresholds for employment or certification. For more information on your desired career requirements, please contact us via online chat, our website contact form, or toll free at 1-855-201-6910.

To take an online course, you will need to have access to an internet connection and an internet ready device such as a laptop, PC, or tablet. For course specific requirements, please visit the course page or contact a registration adviser today.

Our courses are developed with multiple formats including text, audio, video, and interactivity. Our courses also include multiple resources and tools which can include flashcards, games, activities, and more.

No, you can take the online courses from anywhere in the world.

We participate in several financial assistance options including third party funding, both military and non-military. To request more information on the financial assistance options available and check your eligibility, contact us via online chat, our website contact form, or toll free at 1-855-201-6910.

Duration is the amount of time you will receive access to your course. Durations vary by course and range between 1 month and 12 months. If you complete your course before your duration ends you will continue to have access to your course until the duration period ends.

Many of our career training programs include certification vouchers. This means that at the successful completion of your course, at no additional charge, you will receive an exam voucher for the corresponding industry certification. This voucher will allow you to register and sit for the appropriate certification exam to obtain your industry credential.

Our online courses are open enrollment, so you can start immediately. If you are using any third-party funding to cover your course tuition, your start date may be a future date determined by your funding program.

Once enrolled, you will be assigned a client adviser who will provide you with customer and technical support. Your client adviser will supply you with your course access information, any needed materials, and be available to answer any questions you have during your training experience. They will regularly check-in with you to monitor your progress and assist you with staying on track. You will also be assigned to a course mentor who will provide curriculum support throughout your training. Your mentor is available to answer any questions you have on your course curriculum, will monitor your progress and understanding of the curriculum, and may give assignments or quizzes.

If you experience any trouble accessing your course including technical issues or lost login credentials, please contact your client adviser at Austin Peay State University.

Our goal for students is to successfully complete their training course and achieve their career goals. We understand that extenuating circumstances can interfere with your ability to complete your course in the duration given. Because of this we have free or low-cost extensions available for our courses upon request. To discuss or request an extension please contact your client adviser at Austin Peay State University.

Upon successful completion of your course and fulfillment of any outstanding financial obligations, you will receive your certificate of completion. Certificates are provided to you within 30 days of completion. Your certificate will validate the training course you completed with a stamp of completion.

Students that successfully complete our career training programs are assigned a career development adviser who will coordinate placement at a local externship or hands on opportunity. These opportunities are optional and may vary based on availability and occupation. Your career development adviser will also provide job search services such as: resume building, mock interviews, job opportunity resources, and more. Our professional enrichment courses do not come with a career adviser or career services.