Human Resources Manager with PHR

Module 1 – Overview of Human Resource Management
• Explain what HRM is and how it relates to the management process
• Propose appropriate HRM-related steps required to set up an HR department
• Recommend HRM functions for HR managers to manage their teams
• Analyze how the HR functions contribute to the success and failure of the working of an organization
• Explain the importance of a strategy-oriented HR system
• Outline the steps in the strategic management process
• Explain the steps in the HR Scorecard approach to creating HR systems

Module 2 – Employee Recruitment and Placement
• Identify the key jobs for each unit within the organization
• Use methods, such as interviews, questionnaires, and observation, to collect job analysis information
• Write job descriptions, including summaries and job functions, using the Internet and traditional methods
• Explain the techniques used in employment planning and forecasting
• List the internal and external sources of candidates
• Identify the steps to recruit job candidates effectively
• Develop a strategy to advertise the available positions
• Identify screening methods for hiring
• Explain the key points in conducting background investigations
• Develop criteria for evaluating each candidate’s scores, responses, and credentials
• Create and implement interview questions for candidates

Module 3 – Training and Development
• Identify the role of new employee orientation
• Describe the basic training and development process
• Identify opportunities to use employee development to retain employees
• Describe the importance and use of the performance appraisal process
• Identify the problems that should be avoided in appraising performance of employees in an organization
• Identify the advantages and disadvantages of using the various appraisal methods
• Describe the guidelines to conduct an effective performance appraisal interview
• Compare employers’ traditional and career planning-oriented HR focuses
• Explain the employee’s, manager’s, and employer’s career development roles
• Identify the issues to consider when making promotion decisions
• Describe methods for enhancing diversity through career management

Module 4 – Employee Compensation and Benefits
• Explain the process of establishing pay rates
• Evaluate the differences in compensating managerial and professional jobs
• Outline the steps involved in developing effective financial incentive plans for different types of employees in an organization
• Describe the role of employee benefit plans and services in employee retention and increased productivity

Module 5 – Employee Relations
• Describe the main features of employment discrimination laws
• Describe the main features of the collective bargaining process
• Describe the key components of the grievance procedure
• Describe the basic facts about OSHA
• Identify the role of a manager in minimizing unsafe acts by employees
• Describe the importance of ethical behavior at work
• Analyze the role of HRM in improving workplace ethics, employee discipline and privacy, and managing dismissals
• List the important factors in managing employee dismissals effectively

Module 6 – Global HR Management
• List the HR challenges of international business
• Illustrate how inter-country differences affect HR management
• Describe ways to improve international assignments through effective HR practices
• Describe how to staff, train, and manage international employees

Module 7 – Introduction to Human Resources
• The Human Resource Profession
• Human Resource Body of Knowledge
• Certification
• Preparing for the Exam
• Needs Assessment & Analysis
• Third Party Contracts
• Communication Strategies
• Andragogy (Adult Learning Theories)
• Motivation Theories
• Workplace Diversity
• HR Code of Ethics
• Job Analysis vs. Job Description
• HR Metrics & Uses

Module 8 – Business Management & Strategy
• Organizations
• Business Functions
• Business Continuity
• Strategic Planning
• Human Capital Management Plan
• Change Management
• HR’s Role in Managing Change
• HR’s Role in the Organization
• Steps in the Legislative Process
• Regulatory Processes

Module 9 – Workforce Planning & Employment
• Strategic Workforce Planning
• Staffing Programs
• Succession Planning
• Affirmative Action
• Job Analysis
• Recruitment Methods
• Selection Procedures
• Immigration Policy
• Post-Hire Activities
• Organization Exit/Off-Boarding

Module 10 – Human Resource Development
• Federal Employment Legislation
• Talent Management
• Training & Development
• Adult Learning
• Leadership
• ADDIE Model
• Training Evaluation
• Performance Management
• Performance Appraisal
• Organization Development vs. Change Management

Module 11 – Compensation & Benefits
• FLSA Provisions
• Total Rewards Programs
• Compensation
• Job Evaluation Process
• Payroll
• Benefits Options
• Mandatory Benefits
• Communicating Compensation & Benefits Programs
• Salary Surveys
• FMLA Leave
• Executive Compensation

Module 12 – Employee/Labor Relations & Risk Management
• Federal Employment Legislation
• Employee Relations
• Dispute Resolutions
• Labor Relations
• Union Organization
• Union Avoidance Strategies
• Risk Identification
• Risk Assessment
• Risk Management
• Health & Safety Programs & Legislation
• Business Continuity Plans
• Emergency Response Plans

Upon successful completion of this program, learners will display proficiency in the following areas:
• Collaborative Problem-Solving
• Effective Communication
• Business Management and Strategy
• Compensation and Benefits
• Employee/Labor Relations and Risk Management
• Federal Legislation Governing Human Resources
• Recruitment and Selection Procedures
• Human Resources Code of Ethics

All required reference materials are provided with this program. Technical requirements:

Internet Connection
• Broadband or High-Speed (DSL, Cable, Wireless)
Hardware Requirements
• Processor – 2GHz Processor or Higher
• Memory – 1 GB RAM Minimum Recommended

Software Requirements
• Operating Systems – Windows 7, 8 or 10; Mac OS x 10 or higher
• Microsoft Office 2007, 2010 or 2013 or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
• Internet Browsers – Google Chrome is highly recommended
• Cookies MUST be enabled
• Pop-ups MUST be allowed (Pop-up Blocker disabled)
• Adobe PDF Reader

Advance your HR career by earning the Professional in Human Resources® (PHR®) from HR Certification Institute® (HRCI®). The PHR demonstrates your mastery of the technical and operational aspects of HR management, including U.S. laws and regulations. The PHR is for the HR professional who has experience with program implementation, has a tactical/logistical orientation, is accountable to another HR professional within the organization, and has responsibilities that focus on the HR department rather than the whole organization.
To be eligible for the PHR you must meet one of the following conditions for education and experience:
Have at least one year of experience in a professional-level HR position + a Master’s degree or higher,
Have at least two years of experience in a professional-level HR position + a Bachelor’s degree, OR
Have at least four years of experience in a professional-level HR position + a high school diploma.
Each state may have additional licensing requirements, be sure to research your states requirements for employment by visiting your states occupation board.

Relevancy – With annual reviews and enhancements, this program guarantees accurate and relevant curriculum that meets employer requirements for the knowledge and skills demanded to successfully enter the workforce.
Career Readiness – Our Career Kit is designed to provide students with the practical tools they’ll need to help find a job once they have completed training and earned their certification. With our Career Kit, students are sure to impress! Using our practical templates and prompts, students can present their BEST self to future employers.
Curriculum Format – We believe career training should be engaging and fun, not exhausting, and boring. To achieve this, we have developed our program with a mix of formats including reading material, video lectures, procedure videos, interactive activities and games, knowledge check ins, and section assessments. By incorporating a balanced mixture of interactivity, engagement, and comprehension testing, this program ensures a well-rounded experience for students that will not only fully prepare them to enter the workforce but also provide a fun, entertaining way to learn. With real-life procedure videos, students are provided a combination of comprehensive instructions, visual and auditory demonstrations, and hands-on practice exercises.