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    Administrative Assistant with Microsoft Office 2019

    As an office professional, you only have to do one thing: everything! And there never seems to be enough time to do it all, much less learn how. But if you really want to ramp up your job performance and add value to your employer, this program can help!
    7 Students Enrolled
    7 Students Enrolled

    Additional information

    Hours: 375
    Duration: 12 months

    Language: English
    Level: Beginner

    Data sheet

    Certification included

    To request more information, you can contact us via online chat, our website contact form, or toll free at 1-855-201-6910.

    Online courses are accessible 24/7/365 and self-paced, allowing you to progress at your own pace on your own schedule. They can be taken from anywhere in the world from the comfort of your own home. Classroom courses have a set schedule of the days and times the courses will be held, and you must attend during those specific times.

    Find out if online learning is right for you by contacting our team of registration advisers. Our team is available to answer any of your questions about taking an online course before you commit to enrolling. We will walk you through what to expect to ensure you are making the right decision. You can contact a registration adviser today via online chat, our website contact form, or toll free at 1-855-201-6910.

    No, you are not required to have a diploma or higher education degree to enroll in an online course. However, some occupations may require minimum educational thresholds for employment or certification. For more information on your desired career requirements, please contact us via online chat, our website contact form, or toll free at 1-855-201-6910.

    To take an online course, you will need to have access to an internet connection and an internet ready device such as a laptop, PC, or tablet. For course specific requirements, please visit the course page or contact a registration adviser today.

    Our courses are developed with multiple formats including text, audio, video, and interactivity. Our courses also include multiple resources and tools which can include flashcards, games, activities, and more.

    No, you can take the online courses from anywhere in the world.

    We participate in several financial assistance options including third party funding, both military and non-military. To request more information on the financial assistance options available and check your eligibility, contact us via online chat, our website contact form, or toll free at 1-855-201-6910.

    Duration is the amount of time you will receive access to your course. Durations vary by course and range between 1 month and 12 months. If you complete your course before your duration ends you will continue to have access to your course until the duration period ends.

    Many of our career training programs include certification vouchers. This means that at the successful completion of your course, at no additional charge, you will receive an exam voucher for the corresponding industry certification. This voucher will allow you to register and sit for the appropriate certification exam to obtain your industry credential.

    Our online courses are open enrollment, so you can start immediately. If you are using any third-party funding to cover your course tuition, your start date may be a future date determined by your funding program.

    Once enrolled, you will be assigned a client adviser who will provide you with customer and technical support. Your client adviser will supply you with your course access information, any needed materials, and be available to answer any questions you have during your training experience. They will regularly check-in with you to monitor your progress and assist you with staying on track. You will also be assigned to a course mentor who will provide curriculum support throughout your training. Your mentor is available to answer any questions you have on your course curriculum, will monitor your progress and understanding of the curriculum, and may give assignments or quizzes.

    If you experience any trouble accessing your course including technical issues or lost login credentials, please contact your client adviser at helpdesk@worldeducation.net.

    We strive to provide a fully online experience for students however some of our training courses include physical materials or equipment. Courses that have materials shipped directly to students will be shipped within 7 business days of registration. Some training courses have material for different sections and these courses may require multiple shipments as you completed stages of your course.

    Our goal for students is to successfully complete their training course and achieve their career goals. We understand that extenuating circumstances can interfere with your ability to complete your course in the duration given. Because of this we have free or low-cost extensions available for our courses upon request. To discuss or request an extension please contact your client adviser at helpdesk@worldeducation.net.

    Upon successful completion of your course and fulfillment of any outstanding financial obligations, you will receive your certificate of completion. Certificates are provided to you within 30 days of completion. Your certificate will validate the training course you completed with a stamp of completion.

    Students that successfully complete our career training programs are assigned a career development adviser who will coordinate placement at a local externship or hands on opportunity. These opportunities are optional and may vary based on availability and occupation. Your career development adviser will also provide job search services such as: resume building, mock interviews, job opportunity resources, and more. Our professional enrichment courses do not come with a career adviser or career services.

    Program Description

    This multimedia-rich course is designed for administration professionals to enhance their skills and acquire command over Microsoft Office 2019. It will allow them to leverage their cutting-edge skills in the job market and increase their worth. This course offers training in useful tools and powerful strategies to help you deal with your job responsibilities more efficiently. This course contains two modules: • Administrative Assistant • Microsoft Office 365 Training Bundle Suite 2019 This course covers the following applications of Microsoft office 2019: • Microsoft Word 2019 • Microsoft Excel 2019 • Microsoft PowerPoint 2019 • Microsoft Outlook 2019 • Microsoft Access 2019 • Microsoft Publisher 2019 After completing this course, you’ll be able to: ? Type quickly and effectively ? Identify the steps to complete general office procedures ? Comprehend the basics of working within Microsoft® Office ? Identify the steps for creating business documents using professional language ? Identify the basic requirements for bookkeeping and accounting in the office ? Recall ways to create, edit, and print documents in Word ? Recognize how to create and manage worksheets in Excel ? Identify the steps to develop presentations in PowerPoint ? List how to create and manage databases in Access ? Identify the steps to manage email and calendars in Outlook

    Learning Objectives

    After completing this course, you should be able to: • Type quickly and effectively • Identify the steps to complete general office procedures • Comprehend the basics of working within Microsoft® Office • Identify the steps for creating business documents using professional language • Identify the basic requirements for bookkeeping and accounting in the office •Recall ways to create, edit, and print documents in Word •Recognize how to create and manage worksheets in Excel •Identify the steps to develop presentations in PowerPoint •List how to create and manage databases in Access •Identify the steps to manage email and calendars in Outlook


    Administrative Assistant Administrative Assistant Module 1 Typing Practice & Improvement • Pre-Test Your Typing Ability • Finger Positioning Exercises • Typing Practice Games • Typing Progress Tracking • Improve Your Typing Skills • Increase Your Typing Speed Administrative Assistant Module 2 General Office Procedures • The New Administrative Assistant • The Daily Routine • Telephone Usage & Etiquette Tips • Mail Services and Shipping • Travel Arrangements • Transportation Reservations • Dealing with Meetings • Meeting Agendas and Minutes • Time Management • Creating Action Plans • Keeping Accurate Records • Filing Systems and File Cabinets Administrative Assistant Module 3 Office Equipment and Computers • Understanding Office Equipment • Using Microsoft Windows • Using Apple Macintosh • Navigating with Mac OS X • Email Accounts & Programs • Organizing Your Email • Using the Internet • Computer Networking • Web Conferencing • Data Security • Troubleshooting Computer Problems • Office Ergonomics Administrative Assistant Module 4 Using Microsoft Office • Common Microsoft Office 2010 Features • Using Microsoft Word • Using Microsoft PowerPoint • Using Microsoft Excel • Using Microsoft Publisher • Using Microsoft One Note • Using Microsoft Outlook • Using Microsoft Web Applications Administrative Assistant Module 5 Business Documents • Creating a Great Business Letter • Appearance and Paragraphing • Interoffice Memorandums and E-Mails • Reports and Report Templates • Press Releases • Editing and Proofreading • Forms of Address • Legal Documents and Terms • Grammalogues • Notary Public Forms • Agreements and Contracts • Legal and Real Estate Terms Administrative Assistant Module 6 Language Usage • Grammar • Using Adjectives and Adverbs • Language Usage and Style • Subject-Verb Agreement • Avoiding Redundancies • Phrases and Words to Omit • Common English Usage Problems • Spelling and Spell Check • American English vs. British English • Punctuation: Using a Period or Comma • Writing Numerals • Roman Numerals Administrative Assistant Module 7 Financial Activities • Bookkeeping and Accounting • Business Taxes • The Company’s Bank • Business and Financial Information for Small Businesses • U.S. Weights and Measures • International Weights and Measures (Metric) • Business Math • Career Advancement • Growing as the Company Grows • Presentation Skills • Communication Skills • Office Management and Supervision Module 1: Office 365 Lesson 1: Common Office Tasks • All About Office 365 • Office Interface • Saving Your Files • Manipulating the Text • Handling Case or Capitalization • Entering Symbols and Foreign Characters • Undoing and Repeating Commands • Correcting Typos • AutoCorrect Command Lesson 2: One Step Beyond • Customizing the Ribbon • Customizing the Quick Access Toolbar • Ways of Distributing Your Work • Working with Publisher • Printing a Publication • Filing Sharing and Collaborating • OneDrive • Sharing Files and Folders with Other Lesson 3: Working with Charts and Graphs • Creating a Chart • Saving a Chart as a Template • Chart Tricks • SmartArt Diagram • Handling Graphics and Photos • Touching Up a Picture • Drawing and Manipulating Lines, Shapes and Objects • WordArt Lesson 4: Working with Publisher • Introducing Frames • Creating a Publication • Redesigning a Publication • Formatting Text • Text Wraps • Placeholder Pictures • Frames • Decorating the Text • Design Checker Lesson 5: Working with Access • Tables and Queries • Forms • Creating a Database File • Designing a Database • Field Properties • Entering Data • Sorting • Querying • Filtering for Data Lesson 6: SharePoint for End Users • SharePoint Overview • Creating Your First Site • Adding Content to the Team Site Module 2: Word Lesson 1: Working with Word Part I • Getting Started with Word 2019 • Formatting Text and Paragraphs • Working More Efficiently • Managing Lists • Adding Tables • Inserting Graphic Objects • Controlling Page Appearance • Preparing to Publish a Document Lesson 2: Working with Word Part II • Organizing Content Using Tables and Charts • Customizing Formats Using Styles and Themes • Inserting Content Using Quick Parts • Using Templates to Automate Document Formatting • Controlling the Flow of a Document • Simplifying and Managing Long Documents • Using Mail Merge to Create Letters, Envelopes, and Labels Lesson 3: Working with Word Part III • Manipulating Images • Using Custom Graphic Elements • Collaborating on Documents • Adding Document References and Links • Securing a Document • Using Forms to Manage Content • Automating Repetitive Tasks with Macros Module 3: Excel Lesson 1: Working With Excel Part I • Getting Started with Microsoft Office Excel 2019 • Performing Calculations • Modifying a Worksheet • Formatting a Worksheet • Printing Workbooks • Managing Workbooks • Adding Borders and Colors to Worksheets • Basic Excel Customization Lesson 2: Working with Excel Part II • Working with Functions • Working with Lists • Analyzing Data • Visualizing Data with Charts • Using PivotTables and PivotCharts • Working with Graphical Objects • Using Array Formulas Lesson 3: Working with Excel Part III • Working with Multiple Worksheets and Workbooks • Sharing and Protecting Workbooks • Automating Workbook Functionality • Using Lookup Functions and Formula Auditing • Forecasting Data • Creating Sparklines and Mapping Data • Importing and Exporting Data • Internationalizing Workbooks • Working with Power Pivot • Advanced Customization Options • Working with Forms and Controls Module 4: PowerPoint Lesson 1: Working With PowerPoint Part I • Getting Started with PowerPoint 2019 • Developing a PowerPoint Presentation • Performing Advanced Text Editing Operations • Adding and Arranging Graphical Elements • Modifying Graphical Elements • Preparing to Deliver Your Presentation Lesson 2: Working with PowerPoint Part II • Customizing Design Templates • Using Ink to Hand Draw Elements • Adding Tables • Adding Charts • Working with Media • Building Advanced Transitions and Animations • Finalizing a Presentation • Customizing Presentation Navigation • Securing and Distributing a Presentation Module 5: Outlook Lesson 1: Working With Outlook Part I • Getting Started With Outlook 2019 • Formatting Messages • Working with Attachments and Illustrations • Customizing Message Options • Organizing Messages • Managing Your Contacts • Working with the Calendar • Working with Tasks and Notes Lesson 2: Working with Outlook Part II • Modifying Message Properties and Customizing Outlook • Organizing, Searching, and Managing Messages • Managing Your Mailbox • Automating Message Management • Working with Calendar Settings • Managing Contacts • Managing Activities Using Tasks • Sharing Outlook Items • Managing Outlook Data Files



    There are no specific prerequisites for this program but it is recommended that students have the Microsoft Office suite installed on their computer. Students will need access to both a computer and the internet. Students should have basic keyboarding and computer skills, and be comfortable navigating the internet.


    Technical Requirements

    All required reference materials are provided with this program. NOTE: This course does NOT include the MS Office programs themselves. Technical requirements: Internet Connection • Broadband or High-Speed (DSL, Cable, Wireless) Hardware Requirements • Processor - 2GHz Processor or Higher • Memory - 1 GB RAM Minimum Recommended Software Requirements • Operating Systems - Windows 7, 8 or 10; Mac OS x 10 or higher • Internet Browsers - Google Chrome is highly recommended • Cookies MUST be enabled • Pop-ups MUST be allowed (Pop-up Blocker disabled)


    Upon successful completion of our Administrative Assistant course, students will be prepared to sit for the NCCB national certification exam to become a Certified Administrative Assistant (CAA). Upon successful completion of our Microsoft® Office 2019 course, students will be prepared to sit for the Microsoft Office 2019 exams. Each state may have additional licensing requirements, be sure to research your states requirements for employment by visiting your states occupation board.


    • 100% Online, Self-Paced • Open Enrollment • Admissions and Student Support • Multimedia Rich and Interactive Content • Industry Certification Exam, when applicable • Hands-on Opportunity Upon Completion

    Career Services

    Students that successfully complete our career training are given a full years access to our modern day career services. With our career services, students are provided a multitude of career development tools to help launch their career quickly and successfully. These tools include:

    • Certification Exam Voucher and Registration Assistance (If Applicable)
    • Resume Building Assistance
    • Externship or Shadowing Placement
    • Career Coaching
    • Employer Skills Matching
    • And More!

    We are dedicated to serving our students on their unique career development journey. Whether you are transitioning to a new career, entering the workforce for the first time, or an experienced professional looking to climb the corporate ladder, our career services team can provide you with professional development tools applicable for any stage of your career.

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